KEMSPORA — KEMSPORA: Hassle-Free Returns Policy Explained

Contact kemspora


Use the form on the right to contact us.

Feel free to contact Kemspora and leave us a message, one of our team members will get back to you.

Email: info@kemspora.com

86-90 Paul Street
London, England, EC2A 4NE
United Kingdom

Unique eco-friendly, stylish, chic products designed and crafted to inspire, inform and uplift.

Returns Policy

If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition, please note that the product must be returned unused.

Thank you for choosing KEMSPORA for your custom laser engraving needs. We take pride in delivering high-quality, personalised products. Please review our returns policy below:

1. Customised Products:

Due to the personalised nature of our custom laser engraving, we are unable to accept returns or exchanges on customised items unless they arrive damaged or defective. We encourage you to carefully review your order before finalising it.

2. Non-Customised Items:

For non-customised products, we gladly accept returns within 14 days, from the date of purchase. The item must be unused, in its original packaging, and accompanied by the receipt or proof of purchase.

3. Damaged or Defective Custom Products:

In the rare event that your custom item arrives damaged or defective, please contact us within 7 days of receiving the product. We will work with you to resolve the issue promptly.

4. Return Process:

To initiate a return for a non-customised item or report a damaged custom product, please contact our customer support at info@kemspora.com.

Returns address

86-90, Paul Street,

London EC2A 4NE

5. Refunds:

Refunds for non-customised items will be processed within 10 business days after receiving and inspecting the returned product. For damaged custom items, we will either replace the product or offer a refund, depending on your preference.

6. Cancellation Policy:

Custom orders cannot be canceled once they have entered the production process. Please double-check your order details before confirming.

By making a purchase with KEMSPORA you agree to abide by this returns policy. If you have any questions or concerns, feel free to reach out to our customer support team at info@kemspora.com.

Thank you for your understanding and for choosing KEMSPORA.